Payment information
Full details are available for setting up Direct Debits, paying by cheque, etc.
Need some help?
If you're having problems our friendly support staff are here to help you.
Access emails and files on the move
Compose and send emails, and access shared files from mobile on the move with Exchange from Gradwell.
If you're looking for some need some help with an existing Gradwell product, please use the help and support page.
| Sales enquiries (Mon-Fri 9am-5pm*) | |
| T: 01225 800 808 E: sales@gradwell.com |
F: 01225 800 801 SIP: sales@gradwell.com |
| Technical support (Mon-Fri 8am-8pm, Sat 9am-1pm**) | |
| T: 01225 800 888 E: support@gradwell.com |
F: 01225 800 801 SIP: support@gradwell.com |
| Broadband issues (Mon-Fri 9am-5pm*) | |
| T: 01225 800 889 E: dsl-support@gradwell.com |
F: 01225 800 801 SIP: dsl-support@gradwell.com |
| Porting enquiries (Mon-Fri 9am-5pm*) | |
| T: 01225 800 870 E: porting@gradwell.com |
F: 01225 800 801 |
| Billing and payments (Mon-Fri 9am-5pm*) | |
| T: 01225 800 880 E: billing@gradwell.com |
F: 01225 800 801 SIP: billing@gradwell.com |
For all Channel Partner telephone enquiries, please contact us on 01225 800900.
Our postal address
Gradwell Dot Com Ltd.
26 Cheltenham Street
Bath, BA2 3EX
United Kingdom
* Except for British public holidays.
** The primary method for contacting Gradwell Support is via the Online Support forms or by email. Email support is provided 8am-10pm, 7 days a week. Cover outside of these hours is limited to emergencies only and may involve an additional charge.
26 Cheltenham Street, Bath, BA2 3EX | 01225 800 800 | info@gradwell.com